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Integrated management report 2018
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Message from the Chairman
1
Connected, and strategy business model
  • 1.1 Telefónica at a glance1.5 MB
  • 1.2 A context of change134 KB
  • 1.3 Main business milestones in 2018139 KB
  • 1.4 Our impact on communities and tax information495 KB
  • 1.5 A more human connectivity83 KB
  • 1.6 An inclusive-platforms company with the customer at the center1.1 MB
  • 1.7 Our relations with stakeholders233 KB
  • 1.8 Material aspects of our business211 KB
  • 1.9 The vector of innovation398 KB
  • 1.10 CASE STUDY FLAGSHIP: Internet for All212 KB
  • 1.11 CASE STUDY FLAGSHIP: Roll-out of fibre in Spain384 KB
2
Responsibility wellbeing and digital
  • 2.1 A safe digital environment for our customers687 KB
  • 2.2 Digitalization and the environment2.9 MB
  • 2.3 Committed to social well-being464 KB
  • 2.4 Our team set us apart1.1 MB
  • 2.5 Suppliers, our allies409 KB
  • 2.6 A management framework for business sustainability542 KB
  • 2.7 CASE STUDY FLAGSHIP: Internet of Things: key to energy efficiency218 KB
  • 2.8 CASE STUDY FLAGSHIP: Blockchain in the supply chain315 KB
  • 2.9 Appendix382 KB
3
Evolution of our business
  • 3.1 2018 Highlights123 KB
  • 3.2 2018/2017 Consolidated results171 KB
  • 3.3 2018/2017 Segment results424 KB
  • 3.4 2017 Highlights118 KB
  • 3.5 2017/2016 Consolidated results163 KB
  • 3.6 2017/2016 Segment results409 KB
4
Risks
5
Annual governance corporate report
6
Other information
  • 6.1 Liquidity and Capital Resources111 KB
  • 6.2 Treasury shares101 KB
  • 6.3 Events after the reporting period102 KB
  • 6.4 Average payment period of the Spanish companies75 KB
  • 6.5 Glossary of terms108 KB
  • 6.6 Independent verification report749 KB
Main indicators KPIs
Main business data
  • Revenues and accesses857 KB
  • Accesses and total income857 KB
  • Solid financial results82 KB
Impacts and SDG
Innovation
  • Our innovation capability71 KB
Trust
Transformation and Efficiency
Growth
  • Inclusive connectivity42 KB
  • Ecosmart products and services113 KB


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