This project is part of Telefónica’s strategy to transform its supply chain from a cost center to a business differentiator, based on three main concepts:
As regards the third concept, through our transformation programme, using blockchain coupled with the IoT and other
technologies, we are achieving unprecedented levels of visibility and traceability throughout the customer-premises
equipment (CPE) supply chain in Brazil, the largest market.
Millions of seriated devices in Brazil each year.
Tens of contractors and thousands of fieldwork technicians.
Why it is important…
Home-premises equipment (STBs, routers, etc.) are an essential part of the connectivity services we offer. Specifically, this initiative represents:
In line with our global targets, this transformation project seeks to achieve maximum business and environmental efficiency in provisioning, installation and recovery of customer-premises equipment. To do this we have set the following challenges:
What we have achieved so far…
The project was launched in Brazil in 2018, starting with the transformation of the provisioning process and signing agreements with our Tier I manufacturers. This has enabled us to increase the flexibility of our provisioning, giving the business the capability necessary to comply with its business plan.